Reserved Rights Regarding Returns
Stylish Rack reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Similarly, Stylish Rack reserves the right to refuse service to any customer or entity, due to similar actions as noted above.
Non-Stylish Rack items sent to our distribution center will be discarded upon receipt.
Stylish Rack will not be held liable for any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
International customer must provide a phone number.
If you have other concerns, please contact our Customer Service via email (email@example.com)
RETURN TO SENDER PACKAGES:
Stylish Rack will not be held liable for packages that are returning to sender. Customers are advised to carefully enter the correct addresses otherwise, the package will not be delivered.
Once the item is received at the warehouse, we can repack, relabel, and reship them however you need to understand that doing so requires an additional cost.
Processing and shipping cost is usually half the order total...so please be careful on the information that you provide. If you think you have entered a wrong address, you need to contact us immediately in order to correct the mistake
Customers are required to send pictures of defects, Measurements, Size, Color, etc. Without a pictures we cannot process your request, please email us at firstname.lastname@example.org.
Return by Mail
Please print and fill out our return slip authorization, please email us at email@example.com to request your return slip authorization, please include your original packing slip with the item(s) being returned. Kindly note that without including your order number on the returns slip or with your returned item(s) there may be a delay in processing your return.
Pack your item(s) securely in the original product packaging, if possible. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. All items must be unworn, unaltered and unwashed.
Store credit via E-Gift Card for your returned item(s) will be processed once they are received at our distribution center. Please allow 5-7 days to process your return once it is received into our distribution center. Your E-gift card covers the original purchase price and tax if applicable. Stylish Rack does not credit original shipping charges restocking fee of twenty five percent will be assessed on return orders or on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address